RESERVATIONS

Serving our seasonally changing set menu priced at £52 per person
Wednesday – Thursday – Friday – Saturday
5pm – 9pm


Reservations are now being taken through Dishcult.
Just click HERE see our availability and to make a booking.

Our Cancelation Policy and other frequently asked questions are available for you to read below.


We ask you to inform us of any dietary requirements and allergies when booking as changes to the menu and dishes served are not available on the night.


FREQUENTLY ASKED QUESTIONS

What is your maximum table size?
On a standard evening our largest table is for 6 guests, if you want to book in for a group of 5 people or more we ask you to contact with us via email bookings@chaptershayonwye.co.uk but please note we only take reservations of this size at either 5pm or 8.30pm.

Do you cater for Vegetarians & Vegans?
We can cater for most dietary requirements, all we ask is that you let us know when booking as changes to the menu cannot be made on the night.

Do you allow Children?
The restaurant is generally unsuitable for those under the age of 12 as we do not offer a separate menu. If you feel your child will enjoy the set menu they are more than welcome to come along, however we do not allow babies and toddlers in the restaurant.

Do you allow Dogs?
Sadly due to the size of the restaurant we do not allow dogs (except guide dogs) this is to avoid any upset from fellow diners as not everyone loves dogs as much as we do.

Are things different during the Hay Festival?
Yes, Hay-on-Wye is very busy during the festival and to enable more people to dine with us we extend out evening service. For more information and to book a table during the festival please click HERE

What dates is the restaurant closed?
Throughout the year the restaurant will be closed the following dates for staff annual leave:
May 11th
June 6th – 15th
August 14th – 24th
October 23rd – November 2nd

Can you recommend a taxi company?
Guests coming from out of town please be aware that taxis are in short supply in Hay-on-Wye and we would advise you to book in advance
Hay Taxi Bus: 07974106656
Booktown Taxi: 07881726547
Glasbury Taxi: 07966017714


DEPOSITS & CANCELLATIONS
Chapters is moving to Dishcult (previously Resdiary) and will no longer be asking for deposits for standard bookings. Instead you will be asked to leave your credit card details when you make a reservation.

Chapters is a small restaurant therefore any last minute cancellations have a significant impact on our business, we ask that any changes are made at least 48 hours in advance of a reservation. Any bookings which are cancelled or numbers reduced within 48 hours of the reservation will be charged £25 per person. In the event of a no show then the card will be charged £52 per person.
For large groups or those guests that have paid a deposit based on our previous booking system we still ask for 48hours notice on cancelations and will retain the deposit paid if notice is not given.

Any questions or concerns do email us on chapters.restaurant@outlook.com